Our client had experienced a marked and serious increase in staff turnover for a specific team within the business. Naturally, the team’s managers and the HR function suspected what some of the reasons for this might be. However, suspecting the causes was not sufficient. The underlying causes were likely to be complex and multiple. Corrective action needed to be taken quickly but the business also needed to be sure that any actions taken were the correct ones. They were aware that making the wrong decisions could make the situation worse instead of resolving it.
The Curve Group was asked to help identify the root causes of poor employee engagement and resulting attrition rates and then make recommendations for actions which would significantly improve the situation.