7 Signs It’s Time To Outsource HR Advice
We deliver HR advice services to businesses of all shapes and sizes – from SMEs and challenger brands right through to FTSE 250 businesses. In this blog we’ve distilled our experience of supporting our clients and have listed the 7 most common tell-tale signs that it’s time to outsource HR advice:
1. Don’t Know The Answers?
Are you having HR issues but do not know how to resolve them? Sickness absence and managing poor performance are typical HR problem areas. Perhaps you are worried about being held accountable or facing hefty legal fees if you do not follow the correct processes? By outsourcing HR advice, your Leaders and Line Managers can access advice and guidance from trained HR experts when they need it, taking away the fear of the unknown. Rest easy, safe in the knowledge that your employees are following processes which are compliant with UK legislation and best practice.
2. Struggling With A Lack Of Consistency?
Are HR or Line Managers following consistent processes when dealing with HR issues? If a consistent process is not followed when it comes to managing HR issues, your business will be exposing itself to a significant amount of risk. For example, if a consistent process is not followed when it comes to performance management or managing sickness absence, and you take steps to exit the employee, there is every chance that they could take legal action against your business for discrimination and unfair dismissal. However, if you have a clear, fair and compliant process which is followed and properly documented, the risk of the employee being able to successfully take any legal action is significantly reduced.
If a consistent process is not followed when it
comes to managing HR issues, your business
will be exposing itself to a significant amount of risk
3. Business Performance Suffering?
Are you or any of your Line Managers unable to focus on their core business objectives because too much time is being spent on trying to deal with HR issues? By outsourcing HR advice, swift, compliant and practical advice is provided to Leaders and Line Managers on how to resolve HR issues. Our HR advice service also includes the generation of required paperwork including letters and meeting notes, saving you more time that can be spent on your core business.
4. HR Bogged Down?
Is your HR Manager getting bogged down under a mountain of employee queries and HR issues? Are they struggling to focus on more strategic HR projects which will move your business forward and achieve the overall goals and strategy? Our HR advice service can wrap around your existing HR team and deal with the volume of non-business critical HR enquiries and HR issues, freeing them up to focus on the important stuff.
5. Spending Too Much On Legal Fees?
Are you spending money paying for HR advice from solicitors because you do not know who else to turn to? This is a common yet incredibly expensive sign that your business would benefit from outsourcing HR advice to a trusted HR partner. Our rates are on average 70% less than solicitors’ fees, yet you will still benefit from expert, compliant HR advice. HR advice, which is also practical as unlike solicitors, we can also take action and manage processes on your behalf if and when you need us to step in.
6. Employment Tribunal Looming?
100% of the HR advice cases we have managed on behalf of our outsource clients have been successfully resolved before legal action was required. We deliver advice and support quickly, meaning that issues do not drag on and are resolved before they get too far. According to The Ministry of Justice, the volume of Employment Tribunals has increased by 13% year on year. The average cost of an employment tribunal is £12,000 – our cost-effective service starts from just £100 per month and will save you significant fees both in the long and short term.
100% of the HR advice cases we have managed on behalf of our outsource clients have been successfully resolved before legal action was required.
7. High Staff Turnover Or Low Morale?
Are employees leaving because they are not happy or supported in their roles? It can be unsettling for all staff when there are HR issues within a business – the ripple effect can be significant and can often reach those who are not directly involved. If these issues are not resolved properly with transparency and good communication all round, you are likely to continue to lose even the highest performing, loyal employees. Our outsourced HR advice service will reduce your attrition rates and keep your morale high by empowering your Leaders and Line Managers to resolve HR issues earlier and more efficiently.
Want To Know More About Outsourcing HR Advice?
Our HR and Employee Relations Advice Service provides expert, tailored HR advice and guidance. It differs from the more commonly available ‘insurance style’ and process-driven advice services that typify much of the outsourcing market. At its heart, it is consultative – our passionate and expert advisors take the time to really listen and tailor the advice according to your own HR policies and practices, whilst grounding guidance in best practice and employment law.
Watch our client case study below to find how we provide an integrated HR Advice service to Line Managers at Ricoh UK, freeing up their in-house HR team to focus on more strategic HR activities: