How to Combat Contact Centre Attrition

Posted on June 17, 2016

Does your business have a contact centre?

Anyone who has had experience of working within a contact centre will be aware that the attrition of staff is one of the major issues for managers in this environment. Our article looking at how to combat such high attrition rates has just been featured in Contact Centre Monthly. Click here to visit their website and see the article.

Alternatively, you can see the article and many of our others in our Resource Library here.

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